Terms of Service

By accessing or using the DRXCRM website (drxcrm.com) or any services provided by DigitalRealtyX LLC ("DRXCRM," "we," "us," "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

DRXCRM provides AI-powered marketing and technology services including managed paid media, Shopify development, reputation management, AI product development, and custom web applications. Specific service terms, deliverables, timelines, and pricing are defined in individual client service agreements executed separately from these general terms.

You must be at least 18 years of age and have the legal authority to enter into binding agreements on behalf of yourself or your business. By using our services, you represent that you meet these eligibility requirements.

Managed services engagements and project-based work are governed by individual client service agreements (SOWs) or statements of work executed between DRXCRM and the client. Those agreements take precedence over these general terms where they conflict. These general terms apply to website use and any engagement not covered by a separate agreement.

Managed service fees are billed monthly in advance. Project-based fees are billed per the payment schedule in the applicable statement of work, typically 50% at project start and 50% upon delivery. Invoices are due net 14 days. Late payments accrue interest at 1.5% per month. Accounts more than 30 days past due may result in service suspension.

Month-to-month managed services may be cancelled with 30 days written notice. Project engagements may not be cancelled mid-project without payment for work completed to date. DRXCRM reserves the right to terminate any engagement for cause, including non-payment, breach of these terms, or conduct that is harmful to DRXCRM or its team.

For project-based work (web applications, Shopify development, custom AI systems), ownership of the final deliverable transfers to the client upon receipt of full payment. DRXCRM retains the right to use general knowledge, methodologies, and skills developed during any engagement. DRXCRM retains ownership of proprietary tools, systems, and infrastructure used to deliver services.

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement. This obligation survives termination of the engagement for a period of two years. Neither party will disclose the other's confidential information to third parties without prior written consent, except as required by law.

DRXCRM services are provided "as is." We do not guarantee specific results or outcomes from managed services, as business performance depends on many factors outside our control. DRXCRM's total liability to any client for any claim arising from our services is limited to the total fees paid by that client in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

Any dispute arising from these terms or our services will first be addressed through good-faith negotiation. If unresolved, disputes will be submitted to binding arbitration administered under the rules of the American Arbitration Association in Broward County, Florida. Class action claims are waived. Either party may seek injunctive relief in court for matters involving intellectual property or confidentiality.

These terms are governed by the laws of the State of Florida, without regard to conflict of law principles. The exclusive venue for any legal action not subject to arbitration is Broward County, Florida.

We reserve the right to update these terms at any time. We will notify active clients of material changes by email with at least 14 days advance notice. Continued use of our services after the effective date constitutes acceptance of the updated terms.

For questions about these Terms of Service:
DigitalRealtyX LLC / DRXCRM
Email: [email protected]
Phone: (858) 432-DRX1
Hollywood, Florida 33020