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Privacy Policy

DigitalRealtyX LLC operating as DRXCRM. Questions? Contact [email protected]

Who We Are

DigitalRealtyX LLC operates DRXCRM (drxcrm.com), an AI-powered marketing platform and managed services business. References to "DRXCRM," "we," "us," or "our" in this policy refer to DigitalRealtyX LLC. Contact: [email protected] | (858) 432-DRX1

Information We Collect

We collect information you provide directly when you fill out contact forms, book strategy sessions, or communicate with us. This includes name, email address, phone number, business name, and any details you share about your business. We also collect technical information automatically including IP address, browser type, pages visited, and time on site through cookies and analytics tools.

How We Use Your Information

We use your information to: respond to your inquiries and schedule strategy sessions; provide and improve our services; send you relevant communications about services you have expressed interest in; comply with legal obligations; and analyze how our website is used to improve it. We do not sell your personal information to third parties.

Information Sharing

We do not sell, trade, or rent your personal information. We may share information with service providers who assist in operating our website and delivering our services (such as email providers, analytics platforms, and CRM tools), all of whom are contractually required to protect your information. We may disclose information if required by law or to protect our rights.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser. We use Google Analytics to understand how visitors use our site. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

Data Retention

We retain contact form submissions and inquiry data for up to 3 years to facilitate follow-up and service delivery. Website analytics data is retained per the default settings of the analytics platforms we use. You may request deletion of your personal information at any time by contacting [email protected].

Your Rights

Depending on your location, you may have rights including: access to your personal information; correction of inaccurate information; deletion of your personal information; objection to or restriction of certain processing; and data portability. To exercise any of these rights, contact [email protected].

California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what personal information is collected, the right to delete personal information, the right to opt out of sale (we do not sell personal information), and the right to non-discrimination for exercising privacy rights. To submit a California privacy request, email [email protected]. We respond within 45 days.

Security

We implement appropriate technical and organizational security measures to protect your personal information. No transmission of data over the internet is 100% secure, and we cannot guarantee absolute security. We notify affected individuals promptly in the event of a data breach as required by applicable law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or by sending an email to the address associated with your account. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

For any privacy-related questions or requests:
DigitalRealtyX LLC / DRXCRM
Email: [email protected]
Phone: (858) 432-DRX1
Hollywood, Florida 33020